Intake form request
Please provide the following information to request an intake form for counselling services.
WE CAN HELP
Our dedicated team can support you and your loved ones with a variety of emotional and mental health concerns including:
Anxiety
Depression
Trauma & PTSD
Grief & loss
Family conflicts
Family separation
Relationship issues
Stress management
ADHD
Social skills
LGBTQ+ issues
Parenting support
We do NOT specialize in substance use, eating disorders, or severe psychiatric disorders. We are not a crisis support centre and cannot provide assistance for immediate emergencies or acute mental health crises. For certain specialized needs, we will recommend and help you access appropriate services to ensure you receive the best possible care.
Children & Youth
Our team works with children and youth aged 4 years and up. Therapists draw from a variety of modalities and often include play and arts-based activities to engage young people in meaningful conversations, help them process life changes, and learn new strategies to deal with difficult situations and feelings.
Adults
Our team uses a client-centred approach and evidence-based techniques to help individuals gain clarity, develop coping skills, and foster resilience in facing life's complexities. Take the time to invest in yourself and discover new paths to wellbeing and personal growth.
Integrative Attachment
Family Therapy (IAFT)
IAFT is a parent-focused, evidence-based approach that helps families strengthen attachment relationships. Through structured activities and guided discussions, IAFT fosters positive connection and empowers children to confidently express themselves with the people they love.
Couples
Our team offers a supportive, non-judgmental space for partners to strengthen communication, rebuild connection, and navigate challenges together. Our approach focuses on understanding patterns, fostering empathy, and supporting healthier, more respectful communication and relationships.
Online counselling
Many of our clinicians offer online counselling as a convenient solution for those seeking professional support from the comfort and privacy of their own home.
SLIDING SCALE FEES
$30-$130/hour
EXTENDED HEALTH BENEFITS
$130/hour
FEES
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*No direct billing.
*Based on income.
As a non-profit organization, every dollar we receive supports our mission to offer affordable services to families in need. For those without extended health insurance coverage, fees for programs and services are calculated on a sliding scale based on net annual household income. By choosing us, you are directly contributing to the wellbeing and development of our community.
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SLIDING SCALE FEES
$30
30K
$40
40K
$50
50K
$60
60K
$70
70K
$80
80K
$90
90K
$100
100K
$110
110K
$120
120K
$130
130K
*Hourly rates based on %0.1 of net annual household income.
Our agency offers a sliding scale fee structure to promote affordability and accessibility for individuals and families in the community. When your extended health benefits run out, the fees for counselling and mediation are calculated based on 0.1% of your net annual household income, rounded to the nearest $10,000.
CANCELLATION POLICY
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We require a minimum of 24 hours' notice for cancellations or rescheduling of appointments. If you cancel or reschedule less than 24 hours before your appointment, a 50% cancellation fee will apply. This policy allows us to offer the appointment time to someone else in need. We appreciate your understanding.
Mon-Fri: 8:30-4:30
Family Services of Greater Victoria is located on the traditional and unceded territories of the the Lək̓ʷəŋən and W̱SÁNEĆ Peoples.
We respect all gender
and sexual identities.